1. Overview
Snoop is an interactive fictional mystery game operated by Tomoni Labs, LLC, where players inspect a phone, review evidence, answer deduction questions, and progress through localized cases.
By using Snoop, you agree that information will be handled as described in this policy. If you do not agree, please do not use Snoop.
2. Information We Collect
The information we collect depends on how you use Snoop and which features are available.
- Gameplay information, such as selected language, episode progress, answers, unlocked scenes, settings, and in-game choices.
- Account information, if account features are offered, such as name, email address, authentication details, and preferences.
- Device and usage information, such as device type, operating system, app version, approximate region, timestamps, diagnostics, crash logs, and feature interactions.
- Purchase information, if paid content or subscriptions are offered. Payment card details are handled by app stores or payment processors, not stored directly by Snoop.
- Communications, such as support requests, feedback, survey responses, and messages you send to us.
3. Fictional Game Content
The cases, characters, messages, photos, social posts, and phone evidence inside Snoop are fictional game content. They are not intended to identify or depict real private individuals.
Please do not submit private, sensitive, or identifying information about real people unless a feature clearly asks for it and you have the right to provide it.
4. How We Use Information
We use information to operate, maintain, protect, and improve Snoop.
- Provide gameplay, localization, saved progress, settings, support, and customer communications.
- Debug crashes, fix bugs, analyze performance, prevent abuse, and protect the security of Snoop.
- Process purchases, subscriptions, trials, refunds, and app store records where applicable.
- Understand aggregate usage trends and improve content, onboarding, accessibility, and player experience.
- Comply with legal obligations and enforce our Terms of Use.
5. Cookies and Similar Technologies
Our website may use cookies, local storage, analytics pixels, and similar technologies to keep the site working, remember preferences, understand traffic, and protect against abuse.
Your browser or device settings may let you limit some technologies, but certain features may not work properly without them.
6. How We Share Information
We may share information in the following situations.
- With service providers that support hosting, analytics, crash reporting, customer support, payments, localization, security, and app operations.
- With app stores and payment processors for purchases, subscriptions, refunds, fraud prevention, and billing support.
- With professional advisors, authorities, courts, or other parties when needed to comply with law, enforce agreements, protect rights, investigate abuse, or prevent harm.
- With parties involved in a business transaction, such as a merger, acquisition, financing, reorganization, or asset sale.
- With your direction or consent.
7. Data Retention
We keep information for as long as needed to provide Snoop, support users, comply with legal obligations, resolve disputes, maintain security, and enforce agreements.
Retention periods vary based on the type of information, account status, legal requirements, and business needs.
8. Security
We use administrative, technical, and organizational safeguards designed to protect information. No internet transmission or storage system can be guaranteed to be completely secure.
You are responsible for protecting your device, app store account, and login credentials if account features are available.
9. Children
Snoop is not directed to children under 13. If you are under the age of majority where you live, use Snoop only with permission from a parent or guardian.
If you believe a child provided personal information to Snoop without appropriate permission, contact us so we can review and take appropriate action.
10. International Users
Snoop is localized for Taiwan and may be operated from, hosted in, or supported from other countries. Your information may be processed in countries that have different privacy laws than where you live.
Where required, we rely on appropriate legal mechanisms for cross-border transfers.
11. Your Choices and Rights
Depending on where you live, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information.
You can contact us at ted@tomoni.ai. We may need to verify your identity before responding.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the date above and may provide additional notice if changes are material.
13. Contact
Questions about this Privacy Policy can be sent to Tomoni Labs, LLC at ted@tomoni.ai.